Privacy Policy - Furry Faces Art

1. General Provisions

Furry Faces Art (hereinafter referred to as “we”, “us” or “this Site”) is committed to maintaining the accuracy, confidentiality and security of your personal identifiable information (hereinafter referred to as “Personal Data”). This Privacy Policy applies to your entire visit and use of our services, and governs our collection, use and disclosure of Personal Data.

We adhere to core privacy protection principles. Your information is only used to deliver a better shopping and custom artwork experience. We will never sell, trade or rent your personal information to any third party under any circumstances.

We may revise this Privacy Policy from time to time. Updated terms will be posted on this page, ensuring you remain fully informed of how we collect, use and share your data.

2. Information We Collect

This policy covers all information you submit to us while using our Site.

1. Personal Data Collected at Checkout

Full name
Shipping address
Email address
Phone number
Billing address

2. Gift Recipient Information

If you place an order as a gift for others, we will collect necessary recipient details:

Recipient’s full name
Delivery address
Contact phone number
Recipient’s email address

3. Pet Photos

Pet photos you upload are solely used to create your custom pet portrait. All image files will be processed securely after order completion in accordance with our privacy standards.

3. How We Use Your Information

1. Order Fulfillment

We use your personal information exclusively to process payments, arrange production, complete shipping, and send real-time order status updates. Your data will not be used for unrelated purposes.

2. Recipient Data Usage

Gift recipient information is only utilized for delivery arrangement and delivery confirmation, and will never be shared externally.

3. Pet Photos & Artwork Usage

By uploading pet photos and completing your order, you grant us limited authorization to use finished portrait artwork and reference photos for brand promotion and marketing content.
If you do not wish for your photos or custom artwork to be used for marketing, please email support@furryfacesart.com to submit an opt-out request, and we will fully respect your preference.
You warrant that all uploaded content is legally authorized. You shall bear full legal liability for any copyright infringement caused by unauthorized materials you submit.

4. Customer Communication & Notifications

We use your email to reply to customer inquiries, send service updates, new product launches and promotional offers. Email subscriptions are completely voluntary. You may unsubscribe at any time via the unsubscribe link in our marketing emails or by contacting our support inbox directly, and we will stop all promotional communications immediately.

5. Additional Usage Rules

We will not use your personal information for any purposes not set forth in this policy, unless you choose to opt out.

4. Information Sharing & Disclosure

We only share user data with essential third parties required to complete order fulfillment. No additional personal information will be disclosed to external parties:

Professional printing and production partners (to manufacture custom pet portraits)
Logistics and shipping carriers (to arrange delivery and shipment)

We will only disclose your information when legally required, in response to judicial investigations, or to protect our legitimate legal rights.

5. User Consent & Rights of Choice

The collection, use and disclosure of your personal data are based on your informed consent, except where mandatory by law.
You may choose not to provide certain non-essential information; however, incomplete information may prevent us from processing your order and delivering services normally.
We will not require unnecessary data consent as a condition of product purchases, and only collect information strictly necessary for service delivery.

6. Data Collection, Usage & Retention Limits

We only collect the minimum information necessary to operate our business and provide customized services.
Your data will only be used for disclosed purposes at the time of collection, or for activities approved by you or required by law.
Personal data will only be retained for the service cycle required to complete your order. All expired data will be permanently deleted or anonymized in compliance with legal regulations.

7. Data Accuracy & Security Protection

We strive to keep your personal information accurate, complete and up to date.
We implement industry-standard security measures matching data sensitivity to prevent data loss, unauthorized access, misuse and information leakage.
All account and order data are processed through secure encrypted servers.

8. User Access & Correction Rights

You may contact our support team at support@furryfacesart.com to submit requests for:

Checking, modifying or updating your personal information;
Deleting your account records, order history or uploaded pet photos (subject to legal restrictions);
Exporting a copy of your submitted personal data.

We will verify your identity before processing data requests to protect account and information security. We reserve the right to withhold information disclosure when restricted by law, involving third-party privacy or protected business confidential content.

9. Cookie Policy

This Site uses cookies to optimize your browsing experience:

Essential Cookies: Required for basic website operation and cannot be disabled.
Analytics Cookies (e.g., Google Analytics): Used to analyze visitor behavior and continuously improve website performance.
Marketing Cookies (e.g., Facebook Pixel): Used for targeted advertising delivery, which you may decline.

You may disable or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may affect partial website functions and user experience.

10. Third-Party Website Links

Our website may contain external links to third-party platforms. These external websites are not governed by this Privacy Policy. We strongly recommend reviewing the independent privacy terms of any third-party site you visit.

11. Policy Updates

We may update this Privacy Policy periodically to reflect business adjustments and legal compliance requirements. Revised terms will be published on this page. Your continued use of our website and services after updates constitutes acceptance of the latest policy.